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Thursday, March 11, 2010

Change in Our Shipping Policy


We will be charging ACTUAL SHIPPING COST FEES ONLY with a nominal $2.00 fee for shipping materials and other expenses .

We have decided that trying to determine the shipping fees by flat rate and other means is just too confusing and usually ends up costing the consumer more or us by lost revenue from shipping fees that are too low. This is what we have decided. When an order is placed, your invoice for the items will come to you first and payment at that time will be appreciated. We will then process the items ordered and prepare them to be shipped. We have a postal scale here at our studio and we will calculate the shipping fees based on volume and weight through the Canada Postal Service online tools. We will gather the the fee information for several options available for our customer to choose their preferrance.
That information will be emailed to you and you can notify us by email with the method you prefer. Then a PayPal invoice for the shipping fees will be sent to you. When shipping fee is paid item(s) will be shipped.

If you would like an estimate of your shipping fees before ordering we will be happy to do this. Please remember it is an estimate and slight fluctuations in fees may occur upon actual orderd shipment.

I understand that this may seem like a few more steps in the process but it seems like the only way to ensure that all parties involved are handled fairly and honestly.

I hope you find this helpful if you have any questions please feel free to contact me at

Thanks so much and take care.

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